TERMS OF SERVICE

1. Acceptance of Terms

By accessing or using the website at www.groolofoods.in (“Website”), you agree to be unconditionally bound by these Terms of Service (“Terms”), all applicable laws, and regulations. You confirm that you are responsible for complying with any applicable local laws.

If you do not agree with any of these Terms, you are prohibited from using or accessing this Website.

All images used on the Website are for representation purposes only. All content, including images, text, and design, is protected by intellectual property laws.

 

2. Use License

All content on the Website, including the logo, graphics, text, layout, and design, are the intellectual property of the Company (Essenwills Products Private Limited) or its licensors and are protected by applicable laws.

You are not permitted to:

  • Use the Website in any way that causes, or may cause, damage or limits access.
  • Engage in unlawful, fraudulent, or harmful activities related to the Website.
  • Modify or copy any materials from the Website.
  • Use the materials for any commercial or public purpose.
  • Attempt to decompile, reverse engineer, or tamper with the website’s software.
  • Remove copyright or proprietary markings.
  • Conduct automated data collection, such as scraping or data mining, without prior written consent.
  • Use the Website for marketing purposes without express written consent.
  • Transfer content to another server or person, or “mirror” the materials elsewhere.

This license automatically terminates if any of the above terms are violated. Upon termination, you must destroy any downloaded or copied materials in your possession, whether electronic or printed.

 

3. Cookies

This Website uses cookies to enhance the user experience and collect data. By using the Website and agreeing to these Terms, you consent to the use of cookies in accordance with the Website’s Privacy Policy.

 

4. Disclaimer

All materials and content on the Website are provided “as is”, with no warranties, either express or implied.

Groolo disclaims all warranties, including but not limited to:

  • Implied warranties of merchantability,
  • Fitness for a particular purpose,
  • Non-infringement of intellectual property rights or any other violation of rights.

The Company does not warrant:

  • The accuracy or completeness of information on the Website,
  • That the Website is error-free or current,
  • That results from the use of Website materials will be reliable.

Product prices displayed on the Website are inclusive of GST (Goods and Services Tax).

 

5. Limitations of Liability

Groolo, including its representatives, vendors, and suppliers, shall not be liable for:

  • Loss of data or profits,
  • Business interruptions,
  • Any damages resulting from the use or inability to use the Website or its content.

This applies even if the Company or its authorized representative has been advised of the possibility of such damages.

You agree not to bring any personal claims against Groolo’s officers, employees, agents, or affiliates.

The limitations of liability outlined in these Terms also protect:

  • Groolo’s employees,
  • Agents,
  • Subsidiaries,
  • Contractors,
  • Successors and assigns.

 

6. Accuracy of Materials

While the Company strives to maintain accurate content, materials on the Website may contain:

  • Typographical errors,
  • Technical inaccuracies,
  • Outdated information.

The Company does not guarantee that the content is complete or current and may make changes at any time without prior notice. However, Groolo does not commit to updating content regularly.

 

7. External Links

The Website may include links to third-party websites. Groolo does not review or verify the content of external sites and is not responsible for them.

The inclusion of any link does not imply endorsement. Users who choose to visit third-party sites do so at their own risk.

 

8. Modifications to Terms

Groolo reserves the right to modify these Terms at any time without prior notification. Updated versions will be published on the Website.

By continuing to use the Website after changes are made, you are agreeing to the updated Terms. If you do not agree with the new terms, you must stop using the Website immediately.

9. Reasonableness of Terms

By accessing the Website, you agree that all disclaimers, exclusions, and limitations of liability are reasonable. If you find these terms unreasonable, you must not use the Website.

10. Breach of Terms

If you violate any part of these Terms, Groolo may take appropriate action, including:

  • Suspending or terminating your access,
  • Blocking your IP address,
  • Notifying your Internet Service Provider (ISP),
  • Initiating legal proceedings.

 

 Governing Law & Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of India. All disputes arising out of these Terms are subject to the exclusive jurisdiction of courts in New Delhi, India.

 

Assignment

Groolo may assign, transfer, or subcontract its rights and obligations under these Terms without notice or consent.

You may not transfer or assign your rights or obligations under these Terms to anyone else.

 

Severability

If any provision of these Terms is found to be unenforceable or unlawful, that part will be removed or modified to the extent necessary, and the rest of the Terms will continue in effect.

 

Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Groolo regarding the Website and supersede all previous communications or agreements.

 

15. Grievance Redressal

If you have any complaints or concerns about products or your use of the Website, please contact the Grievance Officer:

Grievance Officer:
Name: Hridraj Roy (CEO)
Email: wecare@groolo.in
Availability: Monday to Saturday, 10:00 AM – 6:00 PM